Minted 2026 Greeting Card Refresh!

SERVICE REQUIREMENTS
- Locate the Minted 2026 Refresh Shipment, including other Minted shipments and all Minted backstock.
- Set the Minted Inline Section to the NEW Minted 2026 Refresh POG.
- Audit Minted ISM.
- Scan Minted Greeting Card out of stocks.
- AFTER scanning out of stocks, FLEX out of stock/empty pockets.
- Scan and dispose of damaged cards.

PROJECT NOTES
- POGS ARE STORE SPECIFIC!
- Reference the REX Project Documents for Store specific information.
- DO NOT REMOVE ALL CARDS TO RESET
- ALL DISCONTINUED CARDS WILL BE COUNTED & TOSSED AT THE END OF THE SERVICE!
- REPORT ALL Shipment boxes regardless of box color.
- This is very important to locate, report and work ALL SHIPMENTS during the REFRESH Service.
- Do NOT need shipment to complete reset.

SUPPLIES
- NEW Minted 2026 Refresh POGs were mailed directly to reps via USPS beginning on 6/30.
- The NEW Minted Inline POG will be in REX Project Documents.
- If you did not receive the NEW Minted 2026 Refresh POG or received an incorrect Minted 2026 Refresh POG, call the Project Line 800-777-3767 to get supplies sent.

PRIOR TO ARRIVAL
- Review Tracking Document to verify that Minted 2026 Refresh Shipment has arrived PRIOR to servicing.
- Reference: Refresh Tracking Document - Minted

STEP 1: COMMUNICATE
-Locate the Target Electronic Vendor Tablet in receiving and select
Check-in and follow the prompts, then obtain a MyDevice.
-Communicate to Store Contact the purpose of your visit.

STEP 2: Locate & Bring ALL Minted Shipments and Backstock to the Salesfloor
- Partner with the Receiving TM to locate ALL MINTED Shipment(s) and backstock.
- SHOULD be located near other SBT Vendor shipments.

Other areas to audit for shipments:
- American Greeting Vendor Backstock Area
- Near the Receiving Desk / Dock Doors
- Near/in the Electronics Lockup/backroom
- Guest Services Desk/Front of Store Office/ TSC

ITS IS VERY IMPORTANT TO LOCATE ALL SHIPMENTS (Blue, Purple, Brown, White and ISM Shipment(s)) AND BACKSTOCK!

SCAN ALL TRACKING LABELS OR TYPE IN THE LAST 4 OF THE TRACKING LABELS!

- The Minted 2026 Refresh Shipment will be sent in the Minted Box with a “PINK” Sticker and “Pink” Special Program tape.
- OLD Shipments and backstocked Cards must be brought to the salesfloor to work out all cards that are on the NEW Minted 2026 Refresh POGs.
- Either as to be worked to the NEW Minted 2026 Refresh POG or to be used as FLEX for out-of-stock pockets.
- If OLD Seasonal/Holiday Cards and ISM are located: Toss/Dispose of.

Upon ARRIVAL, did you locate the MINTED REFRESH SHIPMENT(s) list on the REFRESH Tracking Document?
- DO NOT NEED SHIPMENT TO COMPLETE THE SERVICE.

Yes

Store was NOT listed on Tracking

Upon ARRIVAL, did you locate ANY Minted Shipment(s)?
- ALL Minted Shipment(s) and Signage Shipment(s) MUST be brought to the salesfloor to work during the Minted Refresh Service.

Yes

How many Minted Shipments did you locate?
Includes ALL (BLUE) Everyday, (PUPRLE) Seasonal, Brown, White and ISM Shipments.

Please SCAN ALL Minted Shipments tracking label barcode located. Audit EACH barcode scanned.
- NOTE: MAKE SURE TO SCAN OR TYPE IN ALL OF THE MINTED TRACKING LABEL INFORMATION!

UPC	Description	Quantity
9622001900009582359500381766587618		1
9622001900009582359500381914941258		1
9622001900009582359500382191499653		1
9622001900009582359500382242262953		1
9622001900009582359500382377210910		1
9622001900009582359500382483640705		1

Select Item:

If UNABLE to scan, MANUALLY type in the LAST 4 numbers of EACH tracking number on shipment(s) located. (Example for 2 boxes: 1234 5678)
- Includes ALL blue, purple, brown, white and ISM Shipment(s).

Take an UP-CLOSE photo of ALL Minted PRODUCT shipment labels.
- Photo should CLEARLY show the Minted Tracking Label(s). Should be able to READ the Tracking Label in the photo!

Photo Comments:

(Not Required unless there is more than one Minted Shipment) Take an additional Photo of any tracking labels that did not fit in prior photos.
- Photo should CLEARLY show the Minted Tracking Label(s). Should be able to READ the Tracking Label in the photo!

Photo Comments:

Did you scan ALL of the Minted Shipments from the backroom? (MUST SCAN IN ALL SHIPMENTS LOCATED - EVERYDAY, SEASONAL, SIGNAGE AND BACKSTOCK BOXES)

Yes - ALL SHIPMENTS SCANNED

No - I didn't scan all shipments

Step 3: Locate the Minted Inline Section and Take a Before Photo
- Before starting the Minted 2026 Refresh Service take an OVERVIEW PHOTO of the ENTIRE Minted Inline POG.

Take a BEFORE OVERVIEW PHOTO of the ENTIRE Minted Inline Section.
- MUST include ENTIRE section, be STRAIGHT ON & CLEAR.

Photo Comments:

STEP 4: Set the NEW Minted 2026 REFRESH to the NEW Store Specific POG
- POG is STORE SPECIFIC.
- Reference store specific POG in the REX Project Documents PRIOR to resetting to ensure the mailed copy is CORRECT.
- If your Target location has recently gone through a remodel and you received the incorrect POG in the mail, please call the RMS Home Office Project Line to connect with the Minted Team.
- MUST RESET TO THE NEW MINTED 2026 REFRESH POG!

- BEFORE starting the RESET remove any OLD signage (ex. Minted Graphic Box Sign, Holiday/Seasonal Signage).
- Set aside to be disposed/tossed later.

Was all the OLD Minted Signage REMOVED from the Minted Inline Display?
- Ex. Minted Graphic Box Sign, Holiday/Seasonal Signage (refer to the Service Procedure for photos)

Yes - ALL OLD signage removed

No - didn't have any OLD signage to remove

- Resetting the NEW Minted 2026 Refresh POG: DO NOT REMOVE ALL CARDS TO RESET THE POG!
- Most categories shift/add new Cards.
- Remove 1 category set of cards at a time to set the new category of cards that goes in its place.

FOLLOW TIPS IN THE SERVICE PROCEDURE FOR RESET!

REMINDER: ALL DISCONTINUED CARDS WILL BE TOSSED AT THE END OF THE SERVICE!

Upon COMPLETION, was the Minted Inline Section set to the NEW MINTED 2026 REFRESH POG?

YES - the NEW Minted 2026 Refresh is SET to POG!

No - I will go back and SET to the NEW Minted 2026 Refresh POG

Stocking Product:
- Wholesale Packs contain 4 cards individually wrapped in Cello Plastic and a backer card.
- REMOVE the WHOLESALE PLASTIC
- DO NOT REMOVE the CELLO Plastic.

- Discontinued Cards: All discontinued cards will be counted and tossed at the end of the service.

STEP 5: Audit Minted ISM
- Install ALL Minted ISM Shipments located PRIOR to auditing.
- ISM was NOT sent for this service, ONLY install if an ISM shipment was location in the backroom.

- Headers: Installation will vary by store, some stores have Header fixtures, and some stores Header is installed by clips to the fixture wall.
- Label Strips: Plain Gray install on the BOTTOM sections label strip holders. Gray with “minted” logo: install on TOP sections label strip holders.

Upon COMPLETION, was ANY of the Minted ISM Header(s) missing?
- Only audit the headers with the printed Minted logo.

Header is installed

Header is missing

Upon COMPLETION, were the Minted Label Strips missing?
- Includes Minted Logo and Plain Gray.

Yes

STEP 6: Scan Minted Greeting Card Out of Stocks
- Reference: MINTED 2026 REFRESH POG (Store Specific) to scan out of stocks.
- Locate ALL empty pocket locations on the POG, THEN locate & SCAN the corresponding Pocket number barcode on the POG & Scan Guide.

Upon COMPLETION, were out of stocks present on the Minted Inline Section AFTER completing the NEW Minted 2026 Refresh?
- REPORT ACCURATELY! This does not include lows.

Yes - out of stocks are present

No out of stocks AT ALL

- Reference: Store Specific MINTED 2026 REFRESH POG to scan out of stocks.
- Locate ALL empty pocket locations on the POG, THEN locate & SCAN the corresponding Pocket number barcode on the POG & Scan Guide.

Scan ALL Minted Greeting Cards out of stocks.
- REPORT ACCURATELY! This does not include lows.

UPC	Description	Quantity

Select Item:

* required

STEP 7: Take an AFTER PHOTO of each Minted Section showing Out of Stocks
(PHOTO will still be taking even if there are NO OUT OF STOCKS)
- Do NOT FLEX units prior to taking photos.
- Out of stocks MUST be visible in photo.
- Capture ENTIRE 4ft section from floor to above top of shelving fixture.
- Must be CLEAR.
- Product and ISM must be identifiable & NOT blurry.

Take an out of stocks AFTER overview photo of Minted Inline Section.
-MUST show out of stocks, include ENTIRE section, be STRAIGHT ON & CLEAR. DO NOT FLEX CARDS PRIOR TO THIS PHOTO!

Photo Comments:

STEP 8: Flex ALL Out of Stocks and Take an AFTER PHOTO
- Flex units to fill ALL empty pockets.
- Flexed units MUST be of same category type and/or neighboring cards.

NO EMPTY POCKETS UPON COMPLETION

- If backstock cards are available: Use to flex to same category type.

- If backstock is NOT available: Use cards present on the POG with more than 1 unit to flex.

- If backstock does NOT fit on POG AFTER flexing: Organize and place in SBT Vendor Area or Greeting Cards Fixture Storage to stock on the next service visit.

- If OLD SEASONAL Cards/ISM are located – Toss/Discard in last step of service.

Upon COMPLETION, were ALL out of stock pockets flexed?
- YOU MUST FLEX ALL EMPTY POCKETS to complete this service. Flexed units MUST be of the same category type or with neighboring cards.

Yes

I had no out of stocks/empty pockets locations

Upon COMPLETION, take an AFTER OVERVIEW PHOTO of the ENTIRE Minted Section AFTER flexing ALL out of stock empty pocket locations.
- There should be NO empty pocket locations in this photo! If there were no out of stocks, still take a photo showing no empty pocket locations.

Photo Comments:

STEP 9: Minted Discontinued Greeting Cards

ALL DISCONTINUED CARDS WILL BE TOSSED!

- Count ALL the Minted Discontinued Greeting Cards and dispose/toss!

Upon COMPLETION, after completing the Minted 2026 Refresh do you have Minted Discontinued Cards?
- These are Minted Cards that are NOT ON THE NEW MINTED 2026 REFRESH POG. This does not include Minted Backstock.

Yes - I have Minted Discontinued Cards

No - I have NO Minted Discontinued Cards

Based on your above answer, this question does not need to be answered. Please skip to the next question.

- MINTED BACKSTOCK CARDS should be placed in the backstock location in the backroom or under your Greeting Card fixtures.

STEP 10: Scan Damaged Minted Cards
- Scan damaged Minted cards

Damaged:
- Any card that is missing a component of its packaging.
- Any card that is physically altered.
- Includes but not limited to: bent, crunched, torn.

Upon COMPLETION, was there ANY damaged Minted Cards found during the service?

Yes

Based on your above answer, this question does not need to be answered. Please skip to the next question.

STEP 11: Dispose/Toss ALL Minted Damaged, Minted Discontinued Cards, OLD Seasonal Cards & ISM
- Toss ALL damaged, discontinued and old seasonal Minted greeting cards.
- Toss ALL OLD Minted Signage.

Upon COMPLETION, were ALL the damaged, discontinued, OLD Seasonal & OLD ISM tossed?

Yes!

Thank you for completing the Minted 2026 Refresh Service!

Please double check your report and ensure that ALL questions and photos were submitted ACCURATELY!

RMS and the Minted Client appreciate all of your hard work!